With the screen lock on, why can't I answer a phone call?

[AC Question]

With screen lock on, I cannot answer a phone call.

I cannot answer a phone call when the screen is locked. It this normal? This is my first time with a Samsung S3 Neo - I am a former Blackberry user.

 

[B. Diddy]

Re: With screen lock on, I cannot answer a phone call.

Welcome to Android Central! Does the screen turn on when you get the call? If it turns on, does it prompt you to enter your unlock pattern/PIN/password, or do you see the simple slide-to-answer button?

 

[chantal bally]

Thank you so much for your reply! the screen lights up when I receive a phone call, and I kept pressing on the flashin green symbol phone sign and not over the green arrows. I've had a Blackberry Bold for 5 years and I just pressed a button to answer. Sorry to have disturbed you, but thank you for solving my problem!

 

[Gerald Nordgren]

will my phone still ring if screen lock is on?