Mary Rankin
New member
I had the same issue where my power bank would not charge. I was so frustrated that I considered getting rid of it. I tried two different things. I let the power bank stay on the charger for a little longer than it needed just to make sure it had a full charge, plus when I plugged the bank into my phone I slightly pulled it almost out. It took a little wiggling but it worked. Hope this helps. Oh Btw I have a Samsung Galaxy S3.