Won't Connect to Data

[reglick]

After the last update for my Note (which has been several weeks at least) I have not been able to connect to data. Wifi works fine, calls and texts (not group or MMS though) work.

Has anybody else had this issue, and what are some possible solutions?

Thanks

 

[Rukbat]

Sounds like a bad APN. Check what's in your phone (More networks - it's in there - I can't look at the moment because my phone is in TWRP making a backup) against what your carrier uses (google carriername apn). Internet, group text and MMS all use the APN to know what to do, and they're the only functions in the phone that use it, so that seems to be a pretty strong pointer to the APN data having changed for some reason.

(If the carrier has a store, just bring it in and ask them if they can set it up properly for you. Their update, their responsibility.)

 

[Matt Behnken]

Factory reset

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