Won't unlock

[medic673]

My daugther put in a password for her unlock on her phone, but now i can't get it to come up. I can do a code, just not a password, so it is locked out for now.

How do I do a password?

How do I reset it if I have too?

 

[UKMikeP]

So sliding out the keyboard will not allow you to enter a password? I assume you are saying you cannot enter letters just numbers?