I am having the same issue. After 3 phones and hours of retelling my situation to Verizon technical support, I finally got the answer.The phone will charge when it is off with any universal charger.....however.....in order for the phone to charge while it is on, you need the specific charger made for that phone. Ive never had this issue before (and ive had many phones) but its true! Hope this helps
Hi my Nexus shows charging icon all the time even if it is not connected with a charger and gave massage connect and disconnect again and again and due to it its screen is on all the time plz help me :'(