Xoom stuck at "encryption failed"

[danhartman26]

Last night while booting my fully stock LTE Xoom, it stopped after the red M logo and said encryption failed - you ned to perform a factory reset.

It shows a button to select factory reset; I can click on the button, but nothing happens.

I tried to load the moto drivers on my Win7 PC so I could flash the stock ROM, but no sucess.

I also booted in recovery and tried to do a factory reset there without success. And i tried deleting cache from recovery. Nothing seems to work.

In a previous thread someone talked about removing the cover and disconnecting the battery for 30 seconds...

I plan to try the battery option tonight, but any other ideas would be greatly appreciated.

I have owned the Xoom since March 2011 and love it. The only other problem I ever had was the touchscreen went wonky that first summer but Moto fixed it under warranty for free.

Thanks for any advice you guys van give

Sent from my ADR6425LVW using Android Central Forums

 

[danhartman26]

If anyone cares, Motorola support could not resolve this. I just shipped it to them for repairs - $149 if they can fix it; returned for free if they can't

Sent from my ADR6425LVW using Android Central Forums