Okay, I have searched everywhere online and can't Gina anything that is related to my issue. Keep in mind I do not own a pc please. I have a Moto E 2nd Gen (XT1526).
When I first got the phone I tried booting it up to quickly find that frp had been activated. I followed a few tutorials online and I actually got into the phone and can see all settings, but when I go to factory reset the phone via menu the option to confirm is greyed out
I can access everything in the settings I believe but cannot directly go to another application from the home screen. Half the time the menu and home button aren't even visible on the nav bar. If I create a guest account I can utilize everything ion the phone including home screen but cannot edit user settings that I would call "main settings". I will post pictures on order of how I even got to this point. Any help is hugely welcomed. Thanks in advance!
next step I was just getting out of the way
Now we have access to settings!
Help!
When I first got the phone I tried booting it up to quickly find that frp had been activated. I followed a few tutorials online and I actually got into the phone and can see all settings, but when I go to factory reset the phone via menu the option to confirm is greyed out
I can access everything in the settings I believe but cannot directly go to another application from the home screen. Half the time the menu and home button aren't even visible on the nav bar. If I create a guest account I can utilize everything ion the phone including home screen but cannot edit user settings that I would call "main settings". I will post pictures on order of how I even got to this point. Any help is hugely welcomed. Thanks in advance!
Now we have access to settings!
Help!
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