Ya Know... I'm so happy that I bought the 6p and didn't buy the Note 7.

[Almeuit]

Re: Ya Know... I'm so happy that I bought the 6p.

Hmm... Let's see...

Samsung causes this and I am supposed to praise them for trying to correct their mistakes?

Samsung put profit above safety by rushing these into the market by not fully testing them... And I am supposed to thank them for recalling them?

If Samsung really cared about it's customers safety.. These batteries and what ever else is wrong with the phone to cause them to explode and catch fire would never have been shipped out.. They should have continue the delay and fully vetted the phone... They didn't do this... They rushed these phones out to meet shipping demands...

Let's try this... Let's acknowledge that they are doing the right thing.... And leave it at that.

They didn't do it on purpose. If they did and then tried to correct it your first statement would make sense.

Mistakes happen. It's kind of ridiculous to act like every company is absolutely perfect and will never make a mistake. If that was the case then warranties wouldn't exist. So yes I applaud them for owning their mistake instead of acting like it wasn't them.

 

[D13H4RD2L1V3]

I'll leave this here.

I'm not going to say that Samsung has suddenly become a "god-tier company" or whatever simply due to this recall. Did Samsung mess up with the batteries on the Note7 during production? Absolutely. But did they do the right thing by recalling them as soon as people within the company noticed the issue and brought it up? Absolutely.

Thing is, I hold companies like Samsung to a very high standard not only in terms of quality but also how they respond to matters that run the risk of ruining their brand image. Samsung did mess up with the quality control of the Note7's battery. BUT, at least they did what should be expected of any major company when their reputation is on the line for safety issues and recalled the product as quickly as they can.

I can't say the same for some other companies out there. Remember the Toyota and GM recalls?

Oh yeah, don't forget Volkswagen.

 

[MDMcAtee]

I'll leave this here.

I'm not going to say that Samsung has suddenly become a "god-tier company" or whatever simply due to this recall. Did Samsung mess up with the batteries on the Note7 during production? Absolutely. But did they do the right thing by recalling them as soon as people within the company noticed the issue and brought it up? Absolutely.

Thing is, I hold companies like Samsung to a very high standard not only in terms of quality but also how they respond to matters that run the risk of ruining their brand image. Samsung did mess up with the quality control of the Note7's battery. BUT, at least they did what should be expected of any major company when their reputation is on the line for safety issues and recalled the product as quickly as they can.

I can't say the same for some other companies out there. Remember the Toyota and GM recalls?

Oh yeah, don't forget Volkswagen.

OK..

You hold them to higher standards you say.. Really?

1.4 million potential fire bombs... That's the real number of effected Note 7's.

Samsung's own subsidiary SDI is the company that made all the bad batteries and they really don't know how many people have bad ones.. That's the reality of this.. The whole production is tainted... Not 1 or 2 lots...

Were is your high standards in regards to the numbers that have been given out..? Were are your high standards for the downplaying on the potential of harm to people by the shear enormity of effected units? I know you own one and like it.. That's great..

There are a bunch of questions about all of this you should be asking if you really have these high standards, as should everyone who buys from them.

Here's one to ask...

Why should I buy from a company that doesn't have or implement it's Quality Control standards from it's own subsidiary?

This raises another one.. Did they know and elect to push these out? Is this the real reason for their own engineers willing to forgo their bonuses? I don't know but am asking... It may not be popular to do this, but it needs to be asked..

This needs to be asked and investigated thoroughly just like any other company would have to be. Gm, Ford, Toyota, VW.. Why didn't they... Profits that's why.. Is Samsung any different? Should we all pat them on the back and not dig deeper into this?

I'm not going to laude praises on a company for doing what they are supposed to do,why in blue blazes should I? Nor will I apologize for them just because I like their products as many people do blindly or because they review their phones and the company is a sponsor of their site.. Sorry.. My standards won't allow me to do this.. Nor does my common sense actually..I am practical type of guy.. The numbers never added up for me. You don't initiate something of this magnitude for a few phones out of 2 million.. I don't praise people for doing the right thing when they are responsible for it... That's like selling people parachutes to skydive, and when a few people crash come out and say hey.. don't worry about this go ahead and use them cause only a few chutes are effected but we're going to recall them anyways...

Some people will always hold out and use the phone anyway, we all have seen what some people are saying on the forums.. And yet I have only seen 1 retailer (Amazon) say to not use the phone.. Yet nothing has been said here about that.. Why? Either there isn't a likelihood of yours burning up or there really is... If they can't say for sure.. Be honest and err on the safe side and tell folks not to use it..turn it off. Don't downplay it.. That's the right thing to do..just like Amazon did. Should people be scared.. Yes they should be.. If it causes panic, so be it.. They have a potential fire bomb that could go off at anytime.. anywhere.. I'm fee9 not all will or even the majority.. BUT I DON'T REALLY KNOW HOW MANY WILL.. That's the thing.

I know that this could have happened to any other phone manufacturer.. And I would be asking and saying the same things... Just as everyone else should be.. It's a bad situation no matter if you own a note 7 or not.. But let's not stop asking the hard questions, just because they did the right thing and recalled the phone.. We deserve better.

 

[tonyr6]

This is why you should never buy a advanced flagship smartphone when it first comes out. I actually wait about 9 to 10 months before the new one comes out. By then the major hardware and software problems are fixed and it is cheaper to buy. I did this with the Nexus 5, 6 and now 6P.

 

[MDMcAtee]

This is why you should never buy a advanced flagship smartphone when it first comes out. I actually wait about 9 to 10 months before the new one comes out. By then the major hardware and software problems are fixed and it is cheaper to buy. I did this with the Nexus 5, 6 and now 6P.

Yup.. I agree..

 

[Kelly Kearns]

Actually someone else made the battery cells.

Now if someone just hates Samsung, say it. Samsung stood up and did what was right when they found a mistake had happened.

This happens in every industry and Samsung went above and beyond and did their own recall and didn't wait for something bad to happen and be forced to do a recall.

If someone seriously wants to say that mistakes never happen in production, I'll just refer you to the numerous recalls the US has had, for electronics, food, medication and everything else we have.

If we are going to hold Samsung to unattainable perfection, then we need to hold all companies to that same standard.

Somehow I feel some only hold one company to that. Samsung, has to be perfect and gets trashed when they discover and issue and take care of the issue without being forced.

 

[MDMcAtee]

Actually someone else made the battery cells.

Now if someone just hates Samsung, say it. Samsung stood up and did what was right when they found a mistake had happened.

This happens in every industry and Samsung went above and beyond and did their own recall and didn't wait for something bad to happen and be forced to do a recall.

If someone seriously wants to say that mistakes never happen in production, I'll just refer you to the numerous recalls the US has had, for electronics, food, medication and everything else we have.

If we are going to hold Samsung to unattainable perfection, then we need to hold all companies to that same standard.

Somehow I feel some only hold one company to that. Samsung, has to be perfect and gets trashed when they discover and issue and take care of the issue without being forced.

Actually... SDI a subsidiary of Samsung made these batteries and they made 70% of the batteries used in the Note 7. This is far more phones being a possible fire bomb... in a worst case scenario.

Now.. Let's look at this from a different perspective...

Let's say that Samsung can't tell which are bad (highly probably) then to not risk harm to anyone or themselves they did the absolute best thing....

I'm pretty safe with with this assessment, but being a pessimistic optimist that I am even in erring on the safe side is no reason to downplay the potential hazard by anyone..if it's bad enough to recall all of them it stands to reason that the number of bad cells are pretty darn high... Loosing a billion dollars is going to hurt them.. Not kill them financially..

I don't want to see them fail, I like them.. I just want to see if someone in their upper management knew about this before they released the phone.. Am I trashing them? No.. I as a customer have a right to know how this could have happened and what steps they are going to take to make sure it doesn't happen again.. And get these phones off the street..

There shouldn't be all of this bs about how to go about returning the devices..

Samsung should do what Amazon is doing.. Refunding the customers money and saying to turn off the phone.. It shouldn't matter if or where you bought it.. They can have the retailers collect them and send them in afterwards.

 

[Kelly Kearns]

Actually... SDI a subsidiary of Samsung made these batteries and they made 70% of the batteries used in the Note 7. This is far more phones being a possible fire bomb... in a worst case scenario.

Now.. Let's look at this from a different perspective...

Let's say that Samsung can't tell which are bad (highly probably) then to not risk harm to anyone or themselves they did the absolute best thing....

I'm pretty safe with with this assessment, but being a pessimistic optimist that I am even in erring on the safe side is no reason to downplay the potential hazard by anyone..if it's bad enough to recall all of them it stands to reason that the number of bad cells are pretty darn high... Loosing a billion dollars is going to hurt them.. Not kill them financially..

I don't want to see them fail, I like them.. I just want to see if someone in their upper management knew about this before they released the phone.. Am I trashing them? No.. I as a customer have a right to know how this could have happened and what steps they are going to take to make sure it doesn't happen again.. And get these phones off the street..

A contractor made the battery cells.

 

[MDMcAtee]

A contractor made the battery cells.

http://www.androidauthority.com/galaxy-note-7-drops-samsung-sdi-batteries-714788/
Samsung SDI will no longer supply batteries for the Galaxy Note 7, after issues with battery fires and explosions required a mass recall of handsets.

 

[Kelly Kearns]

Again, a contractor supplied the battery cells and Samsung is taking responsibility not throwing them out there. We have known that from day one.

 

[D13H4RD2L1V3]

I think one question has to be asked.

What's reason that SDI + ITM batteries now make up the majority of batteries when they didn't before? I know that they started making batteries like these back in 2014, but couldn't make them fast enough to meet demand, so ATL and LG had to compensate.

A lot of questions will be asked in the coming days, and I'm sure owners and potential customers want to know more about this. Though in the case of some owners, they're also interested in when they're getting replacements, which I think is the primary thing they should address.

 

[MDMcAtee]

I think one question has to be asked.

What's reason that SDI + ITM batteries now make up the majority of batteries when they didn't before? I know that they started making batteries like these back in 2014, but couldn't make them fast enough to meet demand, so ATL and LG had to compensate.

A lot of questions will be asked in the coming days, and I'm sure owners and potential customers want to know more about this. Though in the case of some owners, they're also interested in when they're getting replacements, which I think is the primary thing they should address.

Yup... Also since this is a owned subsidiary of SAMSUNG.. Why say that these batteries were outsourced?

Lots of confusing statements flying around.. And not enough questions being answered..

 

[HollowGrapeJ98]

9-10 months is long in the world of technology though.

 

[D13H4RD2L1V3]

Maybe this helps answer some.

"Samsung Electronics also relies on another supplier, Hong Kong-based Amperex Technology Ltd., a unit of Japanese electronic parts maker TDK Corp. An Amperex official said Monday it only supplied batteries for Galaxy Note 7 phones sold in China. Samsung Electronics went ahead with the launch of the new phones in China on Sept. 1 even as it carried out additional quality tests in South Korea in response to reports of some devices catching fire while charging.Roughly 65% of the batteries for the new smartphone were supplied by Samsung SDI, while 35% were made by Amperex Technology, Nomura analyst Chris Chang estimated."

An interesting little snippet is that Samsung SDI is also one of the suppliers for Apple, it seems.

"Samsung SDI was listed as an Apple supplier in the U.S. company's suppliers' list for 2016. Samsung SDI declined to comment when asked whether it currently supplies batteries to Apple."

Source: The Wall Street Journal
http://www.wsj.com/articles/samsungs-massive-galaxy-note-7-recall-brings-battery-maker-into-focus-1473082175

 

[anon(847090)]

although i am glad you got the nexus i was hoping that samsung grab some iphone 7 sales from apple before its release tomorrow.
This is a big blow for android for sure

 

[cbrines]

I think Samsung is handling this recall about as well as they could, of course, that doesn't mean they shouldn't eat their fair share of **** for letting this happen though. Recall or not, most people trying to return their Note 7's are gonna be met with long wait times, misinformation, and carrier reps who do their job half-***.

Whether or not this is a big blow to Android, or even Sammy remains to be seen. Sammy phones have terrible software and that doesn't seem to hurt their sales at all. In fact, pretty much every Sammy owner I know is basically a mirror image of an iPhone owner; they buy the phone because it's a Samsung. It doesn't bother them that the phone comes with tons of bloat, or that the default application menu is broken, or that security updates will be delayed... They just like it because the hardware looks nice.

 

[MDMcAtee]

although i am glad you got the nexus i was hoping that samsung grab some iphone 7 sales from apple before its release tomorrow.
This is a big blow for android for sure

It's not a big blow for Android... Samsung for sure.. But not Android.

I'm pretty sure many people using a Android will get the new iPhone.. That's a given.. but what happens in a couple months? What happens when they find out what their good apps cost them, or they want to change their launchers around or the dozens of things Android has right now that they don't...? They'll keep them till their paid off, trade them off and go right back to Android..

Iphones are not the status symbol they once we're... . And while the Note 7 battery recall is a black eye to the platform the vast majority of people aren't going to effected or even care, provided Samsung pulls it off and gets every one of them off the street before something really bad happens with it..

 

[chezm]

Iphones are not the status symbol they once we're... . .

Maybe not where you live, where I live and work they're. I'm an Android user, my work building has roughly 7k employees and I am confident enough to say 85% of those users have iPhones.

The Note 7 fiasco won't damage Android but the marketshare could see a small shift from Samsung. And considering 90% of Android users here are samsung users, in my small world that could be enough to trend Android users to iphone.

 

[eRod v1.0]

Well I bit the bullet and purchased a 128 GB 6P for $400. I'm returning my Note 7 this week. I don't want another one. The only thing I will miss for sure is Samsung Pay.

 

[akin_t]

Well I bit the bullet and purchased a 128 GB 6P for $400. I'm returning my Note 7 this week. I don't want another one. The only thing I will miss for sure is Samsung Pay.

Where did you find that price? You in the USA?