My phone has done this X greater than 1 year!!! I have the Samsung Note 9 thru Sprint. I recently upgraded my phone as Sprint Tech Support literally told me they had NO idea what the issue was, they've NEVER heard of such a thing blah blah blah, not anyone could figure this out. I was told to get a new phone, I upgraded and still had this issue. I've dealt with this ^^ X1 year and it's been overly frustrating. Today I found this forum and I conqured this problem, all thanks to Cory Streater's response. CS I cannot thank you enough, I was moments away from busting my phone lol, now idk how to live life using my phone as a normal person, using direct dialing without this hassle! Smh! This has been so time consuming, literally I'd borrow a phone from whoever I was with to make calls, to save time and from breaking my phone.
My phone would automatically dial 011 in front of all phone numbers I direct dialed. Meaning if I missed a call from someone, even a contact IE my husband, I would select to call him back, my phone dialed 011- then the area code + phone #. Or if I searched for a business on Google, select the call icon, it did same thing: 011- XXX (< =area code) XXX-XXXX (<= phn #). I have deleted most of my apps because I was told it was an app most likely causing this. WRONG!
SOLUTION- Just as Cory Streater said: Go to you phone icon (I didn't do this thru my settings icon, I had to go to my phone, where you makes calls), then select the menu icon (the 3 dots that are in a vertical line), select settings, select more settings, select international dialing. If 011 auto populates in this international dialing screen then delete it, select save and close. I then went back through this process, back thru these steps to ensure- under international calling there was nothing, no #'s auto populated. I even searched for a business online, selected to call # as a direct dial and my problem finally solved. FINALLY!
ANYONE WITH THE SAME PROBLEM W/ THEIR PHONE AUTOMATICALLY DIALING 011+ AREA CODE + PHN #, FLLW THESE STEPS AS CORY STATED. HE IS RIGHT ON, BRILLANT, THANK YOU SO VERY MUCH!!!!!
I am in the U.S. the international dialing code here = 1 (+area code +phone #); 011 is the international dialing code to Canada. I have NO clue how or why this has happened. Ive dealt with this time consuming pia hassle for well over 1 year and today its finally figured out! After I spent $$ to upgrade on, talked to several different tech support ppl thru sprint, I've looked online, many other ppl (friends fam & coworkers) have tried to help with no success.
Thanks again Cory! You are awesome. Maybe you should apply to work as a sprint tech support operator. Lord knows they are useless and no help (^1 Year but who's counting besides me lol).
Good Luck to anyone else with this issue, I hope this helps!