Samsung Galaxy S3
Model Number: SCH-I535
Android Version: 4.1.2
Kernal Version: 3.0.31-1152558 se.infra@R0710-11 #1 SMP PREEMPT Sat Jun 8 17:20:08 KST 2013
Hardware Version: I535.10
About the Phone:
Received this phone back in July, as a refurbished replacement. I've not done anything to the phone aside from typical use; I haven't rooted the phone (don't know how, don't want to know either), I don't use any launcher apps, or anything of the sort.
The Problem:
On my way to work today, my phone randomly rebooted on its own and didn't even go through the whole shutdown process. I have an iBolt car mount for my GS3, and the iBolt Dock-n-Drive app that goes with it, which was running when the random reboot occurred. Whenever I plug the phone into the car mount the app automatically launches, and I've never had any issues with it. When the phone did the reboot though, I only noticed because my Bluetooth alerted me that it lost its connection to the phone. Hearing this, I looked over and the screen was black. Next thing I know, the phone is booting up, however I noticed that the screen was different from normal. The boot screen was primarily the same as always with one exception: under the words "Samsung Galaxy S3", there was the word "custom" in large capital letters. Thinking the phone might have updated, I checked the "About Me" section in settings but everything was the same. I've tried restarting the phone twice, several hours apart, to see if the phone would display that screen again, but to no avail.
I have no idea what brought this on, but it leaves me concerned as it's never done that before and I cannot replicate it. I've tried checking forums to see if I could find any similar situations, and all I could find was a thread in this forum: "Boot Up Screen: 'Custom' 'Unlocked' ". I don't know if the phone had been rooted by a previous owner, but since I received the refurbished phone from Verizon I would assume anything related to the root should be gone without a trace. Also, the picture linked in the forum was different from mine.
My boot screen usually looks like this:
The custom screen looked something like this: (I just edited the above image using Paint, but this is pretty much how it looked)
Could somebody please advise me as to what might have caused this, and what I can do to fix it or prevent it from happening again? Thanks for any help you can offer!
Model Number: SCH-I535
Android Version: 4.1.2
Kernal Version: 3.0.31-1152558 se.infra@R0710-11 #1 SMP PREEMPT Sat Jun 8 17:20:08 KST 2013
Hardware Version: I535.10
About the Phone:
Received this phone back in July, as a refurbished replacement. I've not done anything to the phone aside from typical use; I haven't rooted the phone (don't know how, don't want to know either), I don't use any launcher apps, or anything of the sort.
The Problem:
On my way to work today, my phone randomly rebooted on its own and didn't even go through the whole shutdown process. I have an iBolt car mount for my GS3, and the iBolt Dock-n-Drive app that goes with it, which was running when the random reboot occurred. Whenever I plug the phone into the car mount the app automatically launches, and I've never had any issues with it. When the phone did the reboot though, I only noticed because my Bluetooth alerted me that it lost its connection to the phone. Hearing this, I looked over and the screen was black. Next thing I know, the phone is booting up, however I noticed that the screen was different from normal. The boot screen was primarily the same as always with one exception: under the words "Samsung Galaxy S3", there was the word "custom" in large capital letters. Thinking the phone might have updated, I checked the "About Me" section in settings but everything was the same. I've tried restarting the phone twice, several hours apart, to see if the phone would display that screen again, but to no avail.
I have no idea what brought this on, but it leaves me concerned as it's never done that before and I cannot replicate it. I've tried checking forums to see if I could find any similar situations, and all I could find was a thread in this forum: "Boot Up Screen: 'Custom' 'Unlocked' ". I don't know if the phone had been rooted by a previous owner, but since I received the refurbished phone from Verizon I would assume anything related to the root should be gone without a trace. Also, the picture linked in the forum was different from mine.
My boot screen usually looks like this:
The custom screen looked something like this: (I just edited the above image using Paint, but this is pretty much how it looked)
Could somebody please advise me as to what might have caused this, and what I can do to fix it or prevent it from happening again? Thanks for any help you can offer!
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