1. TheLibertarian's Avatar
    Anyone else having any issues with their Chromebook completely locking up when loading web pages? Specifically Facebook. I constantly have to restart the device; Facebook causes the entire system to become unresponsive until I hold down the power button for a good amount of time.

    Thoughts?
    10-12-2013 02:54 PM
  2. still1's Avatar
    i don't own a chromebook but can u try to clear browsing data for your chromebook(don't know if that's the right name)
    10-12-2013 03:01 PM
  3. srkmagnus's Avatar
    Is the issue only with Facebook? L

    Sent from my GT-P7510 using AC Forums mobile app
    10-12-2013 03:04 PM
  4. SkinsFan1987's Avatar
    I'm having the same problem. I thought it was only with Facebook, but I'm having it happen regardless of where I go. It's incredibly aggravating.

    Sent from my ASUS Transformer Pad TF300T using Tapatalk 4
    11-13-2013 03:41 PM
  5. Algus's Avatar
    What does your extension situation look like? Barring something weird that is messing with the browser, I'd be inclined to believe you've got some bad hardware. The ARM Chromebook is starting to show its age but it should still work for basic browsing on a website like Facebook.

    Test the notebook out as a guest or with a new profile first to get a clean experience. If you're still bugging up, power wash. If you've still got issues after that, you've probably got something wrong with the hardware.

    Is the laptop only freezing when you're browsing the web (lol I know stupid question since it's a chromebook but it can do some stuff offline now...)
    11-13-2013 07:27 PM
  6. SkinsFan1987's Avatar
    I've done a powerwash, and I still have the same issue. I haven't done anything offline yet, but I"ll give that a try as well as trying as a guest.
    11-16-2013 07:25 AM
  7. Nancy Johnson3's Avatar
    recently started having the same problem
    09-19-2015 11:51 PM
  8. B. Diddy's Avatar
    recently started having the same problem
    Welcome to Android Central! Which Chromebook to you have, and what have you tried? Was it running the stable channel or a beta channel of Chrome OS?
    09-25-2015 11:24 AM
  9. mandyleet1972's Avatar
    My Acer Chromebook is fairly new-- 2nd one I've had but becoming a PIA.. Always freezing.. I signed in as guest as was suggested and I'm NOT having the problem now.. What does this mean/what do I do?? I'm LOW-tech, so keep it easy, lol.. Thanks!!
    10-16-2016 05:37 PM
  10. oo B oo's Avatar
    Anyone have a fix for this? I'm having the same issues. As stated mostly Facebook, specifically the deeper I go down my feed. Seems to happen most on the more taxing web pages. I've cleaned things up as much as possible and still am having issues.
    10-27-2016 04:07 PM
  11. alex_xavier's Avatar
    yes i am having the same problem
    11-05-2016 04:59 AM
  12. B. Diddy's Avatar
    Welcome to Android Central! Do you have any Chrome extensions installed? If so, try removing them temporarily to see if that helps.
    Laura Knotek likes this.
    11-05-2016 10:46 AM
  13. VS2016's Avatar
    Hi - same problem here too. After a few weeks of max frustration, I'm pretty sure it's the Google Docs extension. Does this make sense? If so, how can I fix it?
    11-08-2016 01:40 PM
  14. B. Diddy's Avatar
    Welcome to Android Central! When your Chromebook starts acting up, press Shift + Esc to bring up the Task Manager and see if any extension is using an inordinately large amount of memory.
    11-08-2016 02:16 PM
  15. VS2016's Avatar
    That - task manager - doesn't work if the Chromebook is frozen.

    I've disabled the Google Docs extension which I thought was the culprit, and it just crashed again when I was on facebook. Any other ideas? I've done a reset in the past two weeks.
    11-08-2016 03:40 PM
  16. B. Diddy's Avatar
    Is your Chrome OS up to date?
    11-08-2016 08:42 PM
  17. VS2016's Avatar
    Version 53.0.2785.154 (64-bit)
    11-09-2016 11:22 AM
  18. B. Diddy's Avatar
    My Acer C740 is on 54.0.2840.79. Check to see if you have an update available (in Menu>Help>About Chrome OS).
    11-09-2016 05:32 PM
  19. Justin Wittock's Avatar
    Mine freezes when i access web pages that have recurring ads on a timer. yours may be the same. weather.com is a bad one. not sure about facebook as i don't use it. before you're locked up, watch your reload button to see if there is recurring action. funny, even this website contains recurring ads and i'm "lagged", though not frozen yet, as i type this.

    i have no solution. perhaps an ad blocker plugin?
    11-27-2016 11:26 PM
  20. VS2016's Avatar
    Version 54.0.2840.101 (64-bit)
    No updates available

    Still doing it very regularly
    11-28-2016 08:43 PM
  21. B. Diddy's Avatar
    You may want to try a Powerwash. If that doesn't help, then consider reinstalling the whole OS: https://support.google.com/chromeboo.../1080595?hl=en
    11-29-2016 12:07 AM
  22. sallyr123's Avatar
    mine does exactly the same freezes every time I go on Fb have to hold down of switch for ages the sign in again also it started freezing on other pages too , have cleared my cookies but nothing helps
    01-28-2017 11:28 AM
  23. Danny3xd's Avatar
    I've come to the conclusion it is just a really bad operating system and I am kicking myself for buying it. A chromebook that can't use google play, constantly freezes and can't be used for many internet interactions?? Web pages don't always display properly.....

    I am normally an informed shopper who does his due diligence. But I really dropped the ball on this purchase.

    If ya get a great deal on a chromebook, don't and if ya get one as a gift. Ask for the receipt in as polite a manner as you can.

    But it is fast. Right up until it freezes and stops dead altogether. So that's a plus.
    ------------------------------------------------------
    Froze once and lagged 3 times while writing this.



    Yes. I have tried all the suggestions posted.

    Edit; froze twice. My Edsel.
    03-08-2017 01:46 AM

Similar Threads

  1. Galaxy S3 - Slowing/freezing when I start and send a text?
    By Brianna Maneely in forum Samsung Galaxy S3
    Replies: 7
    Last Post: 04-15-2014, 03:19 PM
  2. Acer C720 Chromebook - Are you interested?
    By Paul627g in forum Acer Chromebooks
    Replies: 21
    Last Post: 03-13-2014, 09:46 PM
  3. HP Chromebook 11 Specs
    By srkmagnus in forum HP Chromebooks
    Replies: 8
    Last Post: 10-25-2013, 11:16 PM
  4. HP Chromebook 14" Gen 2 pricing is up
    By shiner#AC in forum Chromebooks
    Replies: 2
    Last Post: 10-09-2013, 05:57 PM
  5. Limited data plans - sending large email and failing constantly
    By frankwhite8536 in forum General News & Discussion
    Replies: 0
    Last Post: 10-09-2013, 10:32 AM
LINK TO POST COPIED TO CLIPBOARD