Samsung Galaxy S5 bluetooth disconnects with incoming call.

[AC Question]

Hi,

When I turn on my Bluetooth and my headset, they pair and there is no problem. But when I make a call or someone calls me, the bluetooth on the call turns off, and I have to push the bluetooth button in the incall screen to use my headset. Why does this happen? Why does it disconnect that way? How do I fix it?

 

[B. Diddy]

Does this happen with any Bluetooth headset? Maybe that particular headset is glitchy.

 

[Jerome Carlile]

This happens to me too and its driving me nuts. On a call and then getting an incoming call and blue-tooth goes to phone only. The blue-tooth icon is on still and I have to tap it off and back on to reconnect. I have two different blue-tooth headsets and it happens on both,

HELP

 

[Kiminindy]

this is happening to me too. didn't happen with my old galaxy just started happening with my s5. every single time i am on bluetooth in the car and there is an incoming call it disconnects the bluetooth. i have to switch to speaker phone until i can reconnect the bluetooth. has anyone contacted samsung?

 

[Ronich69]

Happening to mine too. Not only disconnects but phone goes to speaker without being selected.
Plantronics M25