Music bought from Google Play store not playing

jguptx

New member
Jul 28, 2014
4
0
0
Visit site
I recently bought two albums from the google play store. After I bought them I pinned them to my phone and after they downloaded, i tried to play a song off of one. I was met with the "music playback error" message every time I tried to play a song from either of those two albums. I tried songs i had previously purchased and those worked fine. I went to my desktop and tried them and they worked. any suggestions on what to do? I'm using a Galaxy S4 with the most recent version of Google Play Music
 

B. Diddy

Senior Ambassador
Moderator
Mar 9, 2012
165,602
4,751
113
Visit site
Welcome to Android Central! So to be clear, you're trying to play the downloaded music using the Google Play Music app, right? Try unpinning the music, then pinning it again. If that doesn't work, go to Settings>Apps>All, select Google Play Music, and Clear Cache/Clear Data, then Force Stop. Now open it again, and re-download those tracks.