Alternative password forgotten

[AC Question]

I have a samsung galaxy s5 and I activated the fingerprint scanner lock. And I have forgotten my alternative password. How can I remove the fingerprint scan lock?

 

[wizzrah]

I have a samsung galaxy s5 and I activated the fingerprint scanner lock. And I have forgotten my alternative password. How can I remove the fingerprint scan lock?

Hello. I would suggest taking it to your carrier to see if they can help you with that.