Verizon Data connection issue after root with LG G2VS980

[AC Question]

Rooted LG G2VS980 with Kingo Root and created data connection issue. No 4g connection at all. 3g in and out. Have tried all the data and 3/4g settings changes to no avail
Any help appreciated

 

[UJ95x]

Welcome to AC
Did you just root the device? Or did you flash a kernel/ROM as well? In any case, it's likely that one of the exploits broke functionality on your device since it was working fine in the past.

 

[jeffrookie]

ok , so what do I do to fix it>

 

[UJ95x]

ok , so what do I do to fix it>

I'd suggest unrooting the device and seeing if that restores it.

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

OK thanks. I started to try that but looks pretty drawn out and complicated. Can you recommend the best/easiest path to do that.

thanks for your help

 

[UJ95x]

OK thanks. I started to try that but looks pretty drawn out and complicated. Can you recommend the best/easiest path to do that.

thanks for your help

Which root method did you use?
Is there a SuperSU app in your app drawer?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

I used Kingo Root. yes Supersu is installed. I tried using esfile explorer to unroot but it will not work on my phone.

I also tried to unroot using the SUPERSU tool but that doesnt work either

 

[UJ95x]

I used Kingo Root. yes Supersu is installed. I tried using esfile explorer to unroot but it will not work on my phone.

I also tried to unroot using the SUPERSU tool but that doesnt work either

What happens when you click full unroot from within SuperSU?

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

it takes the command and starts the process and says "uninstalling please wait" but it just stays like that and never finishes the process

 

[UJ95x]

it takes the command and starts the process and says "uninstalling please wait" but it just stays like that and never finishes the process

How long did you wait? I'd imagine that would take a bit of time.

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

its been running for about six minutes now. will let it run longer and see what happens. could be I haven't waited it out.

 

[UJ95x]

its been running for about six minutes now. will let it run longer and see what happens. could be I haven't waited it out.

Hmm. OK. Let me know how it goes

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

ok ,SUPERSU would not do it so I downloaded a app called "Universal Unroot" and that did the trick. phone is unrooted but still have the connection issue. BTW I tried another sim card also and no change

it toggles between 1g and 3g but never goes to 4g

 

[UJ95x]

ok ,SUPERSU would not do it so I downloaded a app called "Universal Unroot" and that did the trick. phone is unrooted but still have the connection issue. BTW I tried another sim card also and no change

it toggles between 1g and 3g but never goes to 4g

Hmm, maybe it's a carrier issue? Do you have access to another phone to test if those are connecting to 4G.

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

yes I already tested it with another line

 

[UJ95x]

yes I already tested it with another line

At this point I'd suggest just taking it into a carrier store. Tough to help you out with something like this if I can't actually see the device. Hopefully they'd be able to get something worked out

Sent from my Galaxy S4 running SlimKat 4.4.4

 

[jeffrookie]

THANKS FOR ALL YOUR ADVICE AND HELP. finally got it working. was apparently a sim card issue.
thanks again

 

[UJ95x]

THANKS FOR ALL YOUR ADVICE AND HELP. finally got it working. was apparently a sim card issue.
thanks again

Glad you got it working again. See you around the forums.

Sent from my Galaxy S4 running SlimKat 4.4.4