I have a Samsung Galaxy 20FE that was originally purchased from ATT and was unlocked and activated with MINT mobile. I've been with MINT for a year and never had issues connecting to 5G services until now. I'm in a good coverage area and I've tried it in multiple excellent coverage areas but only receive a 4G LTE connection. This started after upgrading from Android 12 to Android 13. I checked the preferred network settings and it is set to 5G. I also did a factory reset today and there has been no change. I spoke with MINT who couldn't help and I spoke to Samsung who said reset the phone as a last resort (didn't resolve the issue).
Does anybody know why an upgrade to Android 13 would have caused this issue and how to resolve the issue?
Thanks
Does anybody know why an upgrade to Android 13 would have caused this issue and how to resolve the issue?
Thanks