Why won't my GoClever 570q connect to the wifi?

[Rykard]

New phone issue (GoClever 570q)

Hi,
I have a goclever 570 phablet. Up until a few days ago the wifi connectivity was working fine, but since then it won't connect to either my work wifi or home wifi.

it just sits there saying 'Obtaining IP address'. I have reest the router, refound the wifi hubs but still getting the issue. I had the same issue on one hub whilst I was on holiday last week, but various others were fine.

I have no idea how to fix this, can anyone help?

It is an android phone running 4.2.1

cheers
Rich

 

[Golfdriver97]

Re: New phone issue (GoClever 570q)

Just taking a shot in the dark here, but try going to Apps>storage>click cache. It will say that this will clear the cached files. Click ok. See if that helps.