Why are my wifi bars turning grey?

bmsirius

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Dec 13, 2014
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Problem with wifi

I have a problem with wifi, the wifi bar turns grey and i cant use playstore, facebook newsfeed and i got errors like "google play hast stopped" etc. When i switch to another router i have blue wifi and no problems.The problem is in my router i tried everything i could find on google, clear cache,clear data, even factory reset, so i think that the problem is in my router.I tried forwarding 5228 port but i couldn't get it opened, I know all the procedure of port forwarding but I couldn't manage to do that on this one. I would appreciate any help, ty.

btw. my router is ZTE zxhn h367n.
 

bmsirius

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Dec 13, 2014
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Re: Problem with wifi

Thanks for your reply. I tried all of those solution except Wi-Fi Frequency band I dont have that option.As I said i dont have problems connecting to wifi, only problem is I can't connect to google servers and my wifi icon turns grey.
 

Rukbat

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Feb 12, 2012
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Re: Problem with wifi

There was a change to 802.11 (the spec) a while back that's been causing problems. My Note 3 and my pretty new Linksys router work with most connections, but slowly. Only the guest account works well.

A Netgear N300 ($35 worth of what I thought was junk - I was going to try it, find that it didn't work any better and return it) works fine, at full speed.

Make sure your router is using WPA2 Personal AES, a lot of phones are having a problem with TKIP or mixed AES/TKIP.

(Standards are a great idea - too bad nothing is standard other than the fact that every manufacturer considers them suggestions to be ignored.)
 

bmsirius

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Re: Problem with wifi

Thanks for reply, I've changed encryption type to WPA2 Personal AES, even disabled encryption but still doesn't work. Today i found out that I'm not the only one having problems with this new router that I've got from my ISP, a few friends of mine told me that they have the same problems, so I tried calling my ISP and explain it to them about it, and as usual I couldn't get any help from them.As i explained earlier I didn't had these problems with my previos router but this one (ZTE zxhn h367n) is causing me all this trouble. So i wanna figure out what is it with this one that is different from old one that i had.So I would appreciate any help given.
 

Rukbat

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Re: Problem with wifi

As I said, I just gave up and spent the $35 for one that works. I've designed a lot of hardware and software, I know how a router works, I can even get source code for firmware to put into the router and play with it to get it to work - but it's not worth the effort. (Before I retired, my pay check was more than $35 when I was out for lunch for an hour.)

It's like I tell everyone with phones that are under warranty to have them replaced - sometimes it might be interesting to find out what's causing a problem, but the work involved in tracking down the problem isn't worth the difference (replacing the phone in that case, $35 in this case).
 

B. Diddy

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Mar 9, 2012
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Re: Problem with wifi

I have no experience with ZTE routers, so it's hard to say how reliable they are. Their website doesn't instill confidence--usually, the support sites for a router manufacturer makes it pretty easy to find the latest firmware (or prior versions of the firmware, in case the latest one is buggy). This is the best I could find for ZTE: Support - ZTE Devices - Bringing you closer. Try entering your information and see if you can find any firmware updates. I couldn't really start, since I don't know what country you're in.
 

bmsirius

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Re: Problem with wifi

B. Diddy I've tried searching for a firmware but I couldn't even open their support page. I'm from Bosnia btw. I registered on their forum and asked for help but they didnt replied to me
 

Erna Sasic

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Feb 15, 2015
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Sorry but my English is pretty bad so for me it is easier to ask original poster on Bosnian.

Imam isti router od logosofta i isti problem - moj muz je probao sve dok nije na kraju nasao tvoj post.
Da li si nasao neko rjesenje?
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