1. dafinvic2014's Avatar
    On Sept 23, 2015 my Nexus 5 was automatically updated.....I lost the Gallery and was left with Photos....but I am unable to download any pics taken since that date. I have tried on 4 different computers, so it is not my laptop, it is the phone. Help.....I have many pics I want to download into albums and don't dare delete them as they will be gone forever.....
    12-27-2014 11:46 AM
  2. Peter Brown1's Avatar
    So when you connect your Nexus to your laptop via USB, you are not seeing "Nexus 5" in Start>Computer under "Portable Devices"?

    If this is so, then you may be connecting the phone to the laptop as a Camera device (PTP) and not as a Media Device (MTP). With the phone connected, on the Nexus swipe down from the top and select the banner "Connected as a Camera Device" and change it to a Media Device.

    You should be able to browse the phone; the pictures will be under the DCIM folder, in the Camera sub-folder. Copy them from there to your laptop.
    Golfdriver97 likes this.
    12-27-2014 12:39 PM
  3. dafinvic2014's Avatar
    I do see Nexus 5, but will check how it is being displayed. Thanks Peter.

    cheers, Daphne
    01-03-2015 08:34 AM
  4. dafinvic2014's Avatar
    Well, the Nexus automatically downloads pictures to Picasa....usually. There doesn't seem to be a way of changing those settings so that I can download under Media Device.
    01-12-2015 11:24 AM
  5. SandyBC's Avatar
    Peter Brown1 .... Thank you thank you!! I'm an old school DOS computer person with my first smart phone and every now and then I run across some weird little windows/android thing that makes me crazy since I know I'm missing something simple. Thank you so much for reducing my stress levels!
    10-26-2015 12:00 AM
  6. Sally OBrien's Avatar
    How to get pics off my Nexus 5?
    01-25-2016 09:23 AM

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