1. I_pilskog's Avatar
    I recently changed my code to fingerprint, however as I did I couldn't really choose my alternate password. But now, yesterday, I set the phone into ultra power saving mode(UPSM). As I carried it in my pocket the phone must have tried the fingerprint a couple of times, causing my phone to lock itself. Now I'm stuck with a black screen showing me alternate password display and emergency call. I have tried restarting it, holding in the power button until flight, power and sound menu appears, and now I realised I can't access the phone through android device manager either, and am totally stuck.

    Help please!
    01-19-2015 04:40 AM
  2. Haalcyon's Avatar
    I may have misunderstood but do you, somehow, have a fingerprint scanner on you Samsung Galaxy S4?
    I_pilskog likes this.
    01-19-2015 05:18 AM
  3. I_pilskog's Avatar
    My mistake, Galaxy S5.
    Thanks for correcting that
    01-19-2015 06:15 AM
  4. Haalcyon's Avatar
    When the fingerprints are setup it does ask that a password be set in case the fingerprint can't be read etc. I don't know of a way to bypass both though. If there were it would point to very weak security by Samsung. You may have to reset the device.
    I_pilskog likes this.
    01-19-2015 06:33 AM

Similar Threads

  1. Replies: 1
    Last Post: 01-22-2015, 01:17 AM
  2. How do I upgrade to Android OS?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-22-2015, 01:14 AM
  3. Why is my Samsung Galaxy Y S5360 switching off automatically?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-22-2015, 01:13 AM
  4. How can I change the icon size on a Samsung Galaxy Note 4?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-19-2015, 05:21 AM
  5. Why my cell phone is not charging ?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-19-2015, 04:50 AM
LINK TO POST COPIED TO CLIPBOARD