Why does my Galaxy S4 Active battery drain so fast?

[rantes0708]

Galaxy S4 Active battery drains fast

My wife and I each have a Galaxy S4 Active. Her battery drains a whole lot faster than mine. I've compared settings and we are the same on our settings. The only difference is, I have a micro SD card for my pics and music, she does not. I've tried a spare battery we've had at the house and that is still draining quickly. Any ideas?

 

[B. Diddy]

Re: Galaxy S4 Active battery drains fast

Welcome to Android Central! It would help to see her battery stats. Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

1. The main Settings>Battery screen.
2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
3. The Screen category (to see total Screen On time).
4. The Cell Standby category, if present (to see Time Without Signal).

http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

It's possible that she has a corrupt media file on the phone--this would cause the system's Media Scanner to get stuck on the file and cause CPU usage to skyrocket. This would be suggested by a high percentage of battery use by either Media, Mediaserver, or possibly Android System or OS.