1. AC Question's Avatar
    I need to retrieve my contacts from my broken screen S3. I used Kies and it says I need to change to MTP mode but I cannot access the screen. Can I use Kies Air instead?
    08-01-2015 06:46 PM
  2. srkmagnus's Avatar
    I need to retrieve my contacts from my broken screen S3. I used Kies and it says I need to change to MTP mode but I cannot access the screen. Can I use Kies Air instead?
    Unfortunately you can't switch the mode without a working screen. Also, I don't think Kies Air will work as you likely need to enable a setting or enter a password to connect the two devices (phone+computer).
    08-01-2015 06:58 PM

Similar Threads

  1. Replies: 71
    Last Post: 09-04-2015, 03:08 AM
  2. Replies: 3
    Last Post: 08-02-2015, 02:32 PM
  3. Gallery won't open, can't delete files
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-01-2015, 06:47 PM
  4. Replies: 1
    Last Post: 08-01-2015, 06:44 PM
  5. How do you go back to KitKat on a note -pro 12.2?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-01-2015, 06:15 PM
LINK TO POST COPIED TO CLIPBOARD