A
AC Question
Cannot create Gmail contact on my phone
Hi Community,
I have 90 contacts on my Gmail account, all synced with my Android phone. As of yesterday, I have noticed that I can't create a new contact on the phone. When I tap on the "+" sign, it says:
"Your new contact will not be backed up. Add an account that backs up contacts online?"
And when I tap on "Add Account", the only available option is "Exchange ActiveSync".
As I mentioned, my google account is already added to the phone. Gmail contacts are syncing immediately and Google Play works.
I have already tried to solve the problem by resetting the phone to factory defaults.
I have this issue on Sony Xperia X3+ running Android 5.0.2.
Thank you very much in advance.
Hi Community,
I have 90 contacts on my Gmail account, all synced with my Android phone. As of yesterday, I have noticed that I can't create a new contact on the phone. When I tap on the "+" sign, it says:
"Your new contact will not be backed up. Add an account that backs up contacts online?"
And when I tap on "Add Account", the only available option is "Exchange ActiveSync".
As I mentioned, my google account is already added to the phone. Gmail contacts are syncing immediately and Google Play works.
I have already tried to solve the problem by resetting the phone to factory defaults.
I have this issue on Sony Xperia X3+ running Android 5.0.2.
Thank you very much in advance.