1. noha amr's Avatar
    Every time i restart my mobile or turn it on i find no installed apps neither google apps .. also there is an exclamation mark appears on the notification bar when i tap on it a checking info message appears and nothing happens ..
    I rebooted my device few days ago and that problem isn't solved .. can anyone help me to fix that ?
    Thanks in advance
    10-12-2015 09:14 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you have a microSD card, and did you have a lot of apps that were moved to the SD card?

    Are you certain the phone is logged into your profile, or is it logged in as a guest?

    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-11017
    10-12-2015 12:03 PM

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