A
AC Question
Galaxy S6, latest updates.
The other day I noticed no music files or image files in music player / image gallery. Don't know why it happened - the only thing I can think of is that the latest phone updates had recently been installed but don't know if this was the definite change point.
Files exist in Music & DCIM folders as expected, just not in the library. If I take a new camera photo, it shows up in Gallery, and in the DCIM/Camera folder (with the other pictures).
Have tried clearing data in media storage (stop service, clear cache, clear data, reboot) - doesn't help.
Have tried an app to rescan the library - doesn't help
Have moved all images out of DCIM/Camera folder and put them back - doesn't help
Am out of ideas now, can anyone offer any help?
Many thanks
The other day I noticed no music files or image files in music player / image gallery. Don't know why it happened - the only thing I can think of is that the latest phone updates had recently been installed but don't know if this was the definite change point.
Files exist in Music & DCIM folders as expected, just not in the library. If I take a new camera photo, it shows up in Gallery, and in the DCIM/Camera folder (with the other pictures).
Have tried clearing data in media storage (stop service, clear cache, clear data, reboot) - doesn't help.
Have tried an app to rescan the library - doesn't help
Have moved all images out of DCIM/Camera folder and put them back - doesn't help
Am out of ideas now, can anyone offer any help?
Many thanks