Samsung mega. why has my back button stop working ...

[AC Question]

for some odd reason the back button has stopped working. I have followed the YouTube informational video about hard reset. also the cache rebot. neither which has fixed my problem. please contact me via email.
thank you for any assistance you may provide for this issue. . want to say thank you and your company and its products are top notch.

joe.

 

[belodion]

Hello Joe. You may be mistaking Android Central for Samsung. I'd provide a link for Samsung Support but it varies from one country to another. Anyways, they are the people to contact.