Google sign in won't progress after I type in m password during factory hard reset.

[AC Question]

Cursor just continues to blink when I press "Done." Have tried it twice. Am certain of my password.

 

[Javier P]

Do you have the two steps verification enabled for that account? If so disable it temporarily from a different device and see if it makes a difference.

 

[Adam81er]

Do you have the two steps verification enabled for that account? If so disable it temporarily from a different device and see if it makes a difference.

What is the two steps?

 

[Kelly Kearns]

What is the two steps?

This..

https://www.google.com/landing/2step/