blu vivo air I can't download my messages o messages containing pictures

[AC Question]

unable to download my messages containing pictures or videos from android blu vivo air

 

[B. Diddy]

Welcome to Android Central! Are you talking about text messages? Pictures or videos via text messaging is MMS, and requires mobile data to be turned on. Videos sent via MMS are usually very poor quality, because the attachment filesize limit is 1.2 MB at best.