1. AC Question's Avatar
    I did a factory reset and now have to put in my gmail account. I'm putting in the right things but it keeps coming up saying 'please enter a owners account of the device'. If I click on 'need help finding account' then it tells me my account but then still comes up with the same message!
    01-31-2016 01:16 AM
  2. Claude Speed's Avatar
    I did a factory reset and now have to put in my gmail account. I'm putting in the right things but it keeps coming up saying 'please enter a owners account of the device'. If I click on 'need help finding account' then it tells me my account but then still comes up with the same message!
    Did you buy a used device?
    01-31-2016 01:56 AM

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