1. AC Question's Avatar
    My finger print is gone.
    It won't accept my password.
    I can't get into my phone.
    03-26-2016 04:04 PM
  2. anon(632115)'s Avatar
    If you created a Samsung account log in on your pc and unlock that way
    03-26-2016 04:51 PM
  3. mormand11's Avatar
    i have a samsung account, have been there but can't see anywhere how to change my password on the phone.... ?
    03-26-2016 05:35 PM
  4. anon(632115)'s Avatar
    You can use your Samsung account to unlock your phone then you can change the password and set up fingerprint scanner
    03-26-2016 05:50 PM
  5. mormand11's Avatar
    Where on the site will I find information on how to do that.
    I can't see it anywhere.
    Please if you can guide me some more.
    03-26-2016 06:08 PM
  6. anon(632115)'s Avatar
    I'm not at a pc right now but as I recall it's on the left of the screen after you log in. There's also options to lock wipe and switch off frp
    03-26-2016 06:54 PM
  7. anon(632115)'s Avatar
    03-26-2016 07:10 PM
  8. mormand11's Avatar
    Thanks so very very much, it works again.
    You are an angel
    anon(632115) likes this.
    03-27-2016 05:24 PM

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