1. AC Question's Avatar
    Hey all, so some backstory, this thing used to last for 2 days, and now it just doesn't. I have tried a factory reset etc, I am beginning to think it's my battery.

    I just got a new device because my last one just wouldnt turn on after setting it down one day, it is always very hot (running around 106 if the screen is on). My battery usage on the graph is a straight plummet, I get about 9 hours per full charge and I keep my screen at 30% with all services off besides data.

    I am wondering if I have a faulty battery and that is why my brand new device is having the same issue as my old one.

    I use a Tenergy quick charger, I have tried using the Qualcomm snapdragon battery guru but it says it is incompatible with my device, I have wiped my SD card to be sure there wasnt a corruption issue there, and I have wiped the phone as of 2 days ago.

    I have also tried using safe mode to see if it minimizes drain but it does not.
    05-08-2016 05:33 PM
  2. Rukbat's Avatar
    My battery usage on the graph is a straight plummet
    Do you mean a diagonal line? Or a drop to zero? If the latter, the battery has a dendrite and has to be replaced.

    I use a Tenergy quick charger, I have tried using the Qualcomm snapdragon battery guru but it says it is incompatible with my device
    Since there's more than one way to quick charge, use the charger supplied by the manufacturer. Using the wrong charger can ruin the battery.

    I have wiped my SD card to be sure there wasnt a corruption issue there
    There still could be. Remove the card to make sure the card isn't causing the problem. (Formatting a card with a bad cell leaves the bad cell.)
    05-08-2016 05:42 PM
  3. zwalk's Avatar
    I just removed the SD card, it's not a straight plummet just a diagonal line that seems steeper than most I have seen on the forums. The tenergy charger is supposed to be LG G4 compatible
    05-08-2016 06:20 PM

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