Why can't I update my G3?

[AC Question]

I recently switched from one LG to another, same phone same model, Lg g3 d850. For whatever reason this other phone that I restored from the backup wont update and I can't find anything on how to fix it. My phone isn't unlocked, rooted, or anything like that either so I can see no reason for this.

 

[H3aTeRzz]

Are you referring to the software update?