1. AC Question's Avatar
    l forgot my password on a samsung GT-I9060I and after 200 attempts l still do not see the reset using google account option. l do not have a samsung account for the "find my device". Is there a way l can reset my device without wiping any data?
    10-01-2016 06:18 PM
  2. nahoku's Avatar
    On your PC go to Android Device Manager, sign in, and reset the password. If that doesn't work, then you'll need to factory reset the phone. No other options.
    10-01-2016 07:09 PM
  3. Rukbat's Avatar
    This is why you need a password safe that you can access from another device. (I use Keepass2Android Password Safe, with the data file on Google Drive.)
    10-01-2016 10:48 PM
  4. nahoku's Avatar
    ^^^THIS^^^

    I personally use SplashID on my PC and my phone and tablet.
    10-01-2016 11:44 PM

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