1. AC Question's Avatar
    Whatsapp used to 'ping' when a message came in and a number pop up. Now, nothing, until I deliberately open the app. Then it will ping. This means I have to keep checking all day to see if new messages have arrived. It says "custom ringtone no longer available' I dont know if that is it? This phone is very old Samsung
    01-24-2017 05:59 AM
  2. betteruseboss's Avatar
    Hi AC Question, go to your Whatsapp settings then "Notifications" then click on "popup notification" and choose your desired settings. Hope that helps.
    01-25-2017 12:47 AM

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