A
AC Question
Hi there guys,
So I have a problem with a Samsung S7edge .
While upgrading Android nougat the phone got stuck then turned off.
Had other several problems so I've decided to factory reset the device.
Now this is the problem.
As soon the device tries to connect to a wifi, in order to sign to the account linked to the phone and unlock it, I keep receiving the same message:
"Unable to sign in to WI-FI AP.
An unauthorized factory reset has been performed on this device. The sign-in screen cannot be accessed."
I do know my Google account linked to the phone, but seems there's no way I can proceed.
How can I do or who can I contact?
Thanks
Fabrizio
So I have a problem with a Samsung S7edge .
While upgrading Android nougat the phone got stuck then turned off.
Had other several problems so I've decided to factory reset the device.
Now this is the problem.
As soon the device tries to connect to a wifi, in order to sign to the account linked to the phone and unlock it, I keep receiving the same message:
"Unable to sign in to WI-FI AP.
An unauthorized factory reset has been performed on this device. The sign-in screen cannot be accessed."
I do know my Google account linked to the phone, but seems there's no way I can proceed.
How can I do or who can I contact?
Thanks
Fabrizio