| || |
Re: Won't activate
I have THE ANSWER!!!!
I was upgrading from a DROID X to the DROID RAZR MAXX. The "X" was my first smart phone, and all I had to do to activate it was turn it on and follow the directions. When "RAZR" arrived, I assumed the same rules would apply. To my dismay that is not what happened and it looks like many people suffered the same disappointment. I'm not saying your problem specifically is not a bad sim card - I think it's a miracle that something popped out of a sturdy, perforated business card could serve as anything more than a shiny piece of garbage, but it works despite it all. So here's my "ANSWER":
I popped out the sim card and (with the help of tweezers) snapped it in place.
With the battery 100%, I turned it on.
I selected my language.
I poked the Android Dough Boy to continue.
I was greeted with the following message: "[HL]Please wait until your phone has been activated and restarted[/HL]". In the upper right hand corner between the Wi-Fi and service bars there was a [HL]small blinking grey triangle[/HL].
I waited. After about 10 minutes the phone informed me that we had failed and to either try again or call for help.
After more "retry" attempts than I care to admit, I chose option "B".
I used my "X" to call [HL]Verizon Technical Support[/HL] (I'm sure I could have used the "Emergency Call" option at the bottom of my new "RAZR", but the number was already programmed on my "X" so I went that route.
For those who need the number: [HL]1-800-922-0204[/HL].
All I needed was my password and my phone was [HL]"activated" via automated conversation[/HL].
I [HL]turned my "RAZR" back on[/HL] and alas was greeted once again with "Please wait until your phone has been activated and restarted", but to my delight - the [HL]4G LTE logo was in the upper right hand corner of the screen[/HL] - no triangle of any color, size, or blink!!!!
I live in a fairly obscure area so it [HL]took about 3 - 5 minutes[/HL] for the phone to do it's thing, but [HL]after activation and restart - my new phone was ACTIVATED!!! [/HL].
By the way - I have been glued to this phone ever since (about 3 days straight). It is so light, sleek, smooth... I could go on forever. It makes the "X" that blew my mind two years ago seem like the clunky analogs we had in the 80's. However, it seems like the "Voice Command" feature on this phone is not as good as the "X". I may be crazy, but that is my only complaint so far.
So there's my story, [HL]I'm pretty sure that will answer this problem for everybody[/HL]. Good luck and CHEERS!!!