well im actually goin on my 3rd phone from asurion in 2 weeks after today... they are finally sending me a brand new phone and not a refurbished. Both times they sent me a phone the bottom front of the phone where the buttons are was peeling up.. i could literally stick my finger nail in the space n start peeling the cover up... rediculous... they just told me they are sending me a brand new phone...
also about accessories i got with each refurbished phone... first one i received a 16g memory card, wall charger, battery and back, second phone i received a wall charger, car charger, battery and a back
this time i assume ill get whatever comes with the motorola packged bionic... these accessories are the least they could do for all the nonsense you have to go through to get a decent working phone