I have a Droid X that freezes and requires a battery pull at least once a week (sometimes more). So, what happens if the Razr requires a battery pull? I might as well have a brick in my hands.
I live 115 miles from the nearest Verizon owned store; with Best Buy another two or three miles before. That's door-to-door. What happens if it bricks in many of the areas I drive and it could be a four hour drive? The tech guy at the local independent Verizon store where I live has problems installing a case (per a friend of mine) on a Dinc; and would probably not be able to change D size batteries in a flashlight. So, getting him to change a battery in a Razr would be comical.
A reset button? I have a Toshiba laptop (only used now as a GPS computer in the vehicle) that has on occasion locked up to the point I had to pull the battery out of the bottom. The push for eight seconds did not work. Have a work Dell laptop that has done it once. (So far, my personal HP has not, but who knows.) So that hold for eight seconds does not always work, it is still software controlled; it does not mechanically break a battery circuit.
Now, if they have a small button you can push in with a paper clip (or toothpick) that actual 'mechanically' breaks the battery circuit to the circuit board, would be nice.
Other problem I have is the future upgrade to ICS. Most of my problems on my Droid Xs started with the GB upgrade. It was a total disaster and moto still has not stepped up and fixed the problems. So, why should I trust moto to be able to supply an upgrade file to ICS that will not have the number of problems I had with Froyo to GB? And will they support it after the initial upgrade to ICS, or will they do like they have for the X users and just ignore the problems after a simple upgrade to GB that did NOTHING!
If moto had stepped up and fixed all the GB problems, and there was an actual mechanical reset button, I would consider this phone. Moto does have some of the best built phones, and strong radios. However, their track record and the fact they probably don't have a mechanical reset button leaves me no alternative but to look at the Rezound (or Vigor) and the Nexus before even considering another Moto product and especially a Moto product with a non-replaceable battery.