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  1. Thread Author  Thread Author    #1  
    japclev's Avatar

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    Default Seidio customer service

    Okay, I got burnt by Seidio customer service and I am now ranting on all forums, so bare with me.

    Sedio refuses to stand by their screen protector and are giving a huge runaround on replacement. I will never order from them again.

    I have two batteries with them and now pray to God that they hold up.
  2. #2  
    Kevin OQuinn's Avatar
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    You are not the first nor will you be the last that has a problem with Seidio customer service. They used to be awesome but it seems like now they are going down the tubes. (at least with customer service)
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    crashvt's Avatar

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    Default

    I had issues with them as well. They sold me a case that has scratched the heck out of my phone and wanted me to pay for me to ship them the case.
  4. #4  
    bpdamas's Avatar

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    Default

    I honestly have had nothing but good experiences with their customer services. The last time I used them was when the multifunction charger had issues and they replaced it for free and had no problems whatsoever with them. Sorry your experience wasn't similar.
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    Kevin OQuinn's Avatar
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    The issues seem to be more with cases than with batteries and chargers.
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    seidioseidio's Avatar

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    Quote Originally Posted by japclev
    Okay, I got burnt by Seidio customer service and I am now ranting on all forums, so bare with me.

    Sedio refuses to stand by their screen protector and are giving a huge runaround on replacement. I will never order from them again.

    I have two batteries with them and now pray to God that they hold up.
    I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?
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    Kevin OQuinn's Avatar
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    Quote Originally Posted by seidioseidio View Post
    I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?
    I PM'd you a month ago about an order for an Innocase II for the EVO and never got a response from you. Any update on that? I ordered another one in a different color and also got the older version (not the rubberized one). What would I need to do to get the updated versions of both of these? I have a pink and a purple one now that don't fit right.
  8. Thread Author  Thread Author    #8  
    japclev's Avatar

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    Default Update

    Seidio sent me rma... wants order, email, damaged product.... all on my .44 cents... what a runaround... just send replacements...

    Maybe I'm to harsh.. but they suck anyway
  9. #9  
    2CupsWithString's Avatar
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    Quote Originally Posted by seidioseidio View Post
    I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?
    Hi Seidio, are you still claiming your Innocase II is designed correctly? You guys are horrible and I hope you lose money from all these anti-seidio threads.

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