Seidio customer service

**japclev** · 09-13-2010, 08:29 AM

Okay, I got burnt by Seidio customer service and I am now ranting on all forums, so bare with me.

Sedio refuses to stand by their screen protector and are giving a huge runaround on replacement. I will never order from them again.

I have two batteries with them and now pray to God that they hold up.

**Kevin O'Quinn** · 09-13-2010, 11:03 AM

You are not the first nor will you be the last that has a problem with Seidio customer service. They used to be awesome but it seems like now they are going down the tubes. (at least with customer service)

**crashvt** · 09-13-2010, 11:49 AM

I had issues with them as well. They sold me a case that has scratched the heck out of my phone and wanted me to pay for me to ship them the case.

**bpdamas** · 09-13-2010, 12:10 PM

I honestly have had nothing but good experiences with their customer services. The last time I used them was when the multifunction charger had issues and they replaced it for free and had no problems whatsoever with them. Sorry your experience wasn't similar.

**Kevin O'Quinn** · 09-13-2010, 01:13 PM

The issues seem to be more with cases than with batteries and chargers.

**seidioseidio** · 09-13-2010, 05:49 PM

Originally Posted by japclev

Okay, I got burnt by Seidio customer service and I am now ranting on all forums, so bare with me.

Sedio refuses to stand by their screen protector and are giving a huge runaround on replacement. I will never order from them again.

I have two batteries with them and now pray to God that they hold up.

I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?

**Kevin O'Quinn** · 09-13-2010, 05:53 PM

Originally Posted by seidioseidio

I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?

I PM'd you a month ago about an order for an Innocase II for the EVO and never got a response from you. Any update on that? I ordered another one in a different color and also got the older version (not the rubberized one). What would I need to do to get the updated versions of both of these? I have a pink and a purple one now that don't fit right.

**japclev** · 09-13-2010, 08:15 PM

Seidio sent me rma... wants order, email, damaged product.... all on my .44 cents... what a runaround... just send replacements...

Maybe I'm to harsh.. but they suck anyway

**2CupsWithString** · 09-14-2010, 01:08 PM

Originally Posted by seidioseidio

I apologize about this. Can you please PM me your order number so I can see if there is anything I can do to resolve this issue?

Hi Seidio, are you still claiming your Innocase II is designed correctly? You guys are horrible and I hope you lose money from all these anti-seidio threads.