Android Tablet Issue

[tandriaashlynn]

My tablet is having some kind of problem. It is on, and won't let me turn it off. When I press the power button to bring up the screen to enter my unlock pattern, it only stays on for less than a second, then the screen turns back off. The screen flashes back off too fast for me to shut the system off so I can put it in the recovery mode. Any ideas? :-\

 

[Scott Kenyon]

Press and hold the power button for up to 30 seconds. This should simulate a battery pull.
If this doesn't work, try to run it dead and recharge it. That'll force a reboot for sure. If this continues after those, do a hard reset. Report back after trying those ideas and we'll take it from there.

Sent from my HTC One with MoDaCo.SWITCH Beta 8 using Mobile Nations mobile app

 

[tandriaashlynn]

Okay, how do you do a hard reset?

 

[Scott Kenyon]

Settings/backup and reset/factory reset.

Sent from my HTC One with MoDaCo.SWITCH Beta 8 using Mobile Nations mobile app

 

[tandriaashlynn]

Well it won't turn on so I'm not able to get to the settings.

 

[Scott Kenyon]

Like I said, hold the power button for up to 30 seconds. If that doesn't work, let the battery die, recharge it, and try to boot it up. Those should be your first two steps.

Sent from my HTC One with MoDaCo.SWITCH Beta 8 using Mobile Nations mobile app

 

[B. Diddy]

Does the screen shut off quickly even when the tablet is plugged in to the wall charger? And what brand of tablet is it?

 

[Golfdriver97]

Agree with above posts. Also, are there any new apps installed on the device? One may not be playing well with others.