After a polite, but direct request to Google some weeks ago to refund my shipping costs of $19.99 (was supposed to be FedEx 2 day shipping - took a week) I received this email this morning:
Hi Kevin,
Thank you for your patience as we processed your request for a refund for
shipping. I've refunded the shipping for your Nexus 7 order. It will be
credited to your account.
Regards,
Ray
The Google Play Team
Nice. Thank you Google.
Hi Kevin,
Thank you for your patience as we processed your request for a refund for
shipping. I've refunded the shipping for your Nexus 7 order. It will be
credited to your account.
Regards,
Ray
The Google Play Team
Nice. Thank you Google.