I have already gone to repair center got a free replacement for my overheating Viper.....that one had same issue. I then found out a little trick, (i don't pay for insurance), since my home is 50 miles minimum from any sprint corporate store, they have to overnight me new one. So, i had one overnight ed a few days ago...I received a refurb, that was one of the original Viper's (you can tell by the color of the touch buttons , and the codes on the back), it also had an old charger W/OUT removable usb cord...anyway this one overheated too. So i just called again complaining, mind you i still havent sent back the one they replaced, And ended up they already shipped me out ANOTHER lol...plus, for all the inconveniences, got free Airrave! month 2 month and $0 cost.... not bad...;\
Sprint AIRAVE Wireless In-Home Signal Booster for Voice & Data
I get terrible signal at home, i bet this will help alot
Sprint AIRAVE Wireless In-Home Signal Booster for Voice & Data
I get terrible signal at home, i bet this will help alot