CantOrder online from Verizon on 3/17 till 5pm eastern
Verizon Sucks watched my computer clock strike 1200am est and then logged into verizon and tried to purchase the TB its a NO GO TILL 0300am what F*&KING BS. So I complained to a chat rep and this is what she told me
Please hold for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience.
You are now chatting with 'Maresha'
Maresha: Hey!
You: why is the thunderbolt not showing up to uphrade two of my lines
Maresha: Because the thundrbolt will not be release until March 17, 2011.
Maresha: which is 12am but you will not be able to order the phone until around 3am.
You: hello its 1205 am est here march 17th
You: k why 3am
Maresha: Because the website has to update.
Maresha: Can I help you with anything else tonight?
You: k that stinks are you able to put the order in then
Maresha: No, because it is 11pm here and the thunderbolt is not available.
You: K Thanks
Maresha: I really wish it was more I could do for you.
So the excuse for delay it takes verizon 3 hrs. to update a web site how lame is that maybe they should hire some real web techies!!!! LOL just another delay game
5pm eastern time to order from Verizon online: Check this chat out I just had..They are confused on the time...
Thank you for your patience.
You are now chatting with 'Jasmine'
Jasmine: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: what time can i purchase the t-bolt online?
Jasmine: I will be happy to assist you today.
Jasmine: The Thunderbolt won't be available online til after 5pm
You: ? why is that when the stores will have them in stock at the opening of their stores?
You: on tomorrow
Jasmine: In stores have access to phones earlier than here online
You: Funny that the stores have always said that online site will have phones made available before they will..I have always ordered online in the past prior to the stores offering the devices
You: So to make it clear: The Thunderbolt will not be available for order online until after 5pm on 3/17?
Jasmine: The Thunderbolt will not be available online before the store
Jasmine: Hi, just checking in how's everything going?
You: Can U confirm and make sure. Another online chat rep answered this same question to my roommate and stated it would be available around 3am eastern time????
Jasmine: The release time for this phone would be at 5pm eastern time
You: Fine...thanks
Jasmine: Your welcome. I'm sorry for this misunderstanding. Were there any other questions I could assist you with this evening?
You: none