So fought for 1 hour with generic customer service to get fee waived. Called and asked for account services and complained to cancel and they waived. How many people to they screw with this fee? Probably tons.
Happened to me last week in store.So fought for 1 hour with generic customer service to get fee waived. Called and asked for account services and complained to cancel and they waived. How many people to they screw with this fee? Probably tons.
I called the retention number today and asked about removing the installment fee. The guy I spoke to was pretty nice and we chit chatted about the 3D as he was looking into the fee. He ended up giving me a $25 credit since I also had to get a replacement 3D. Basically just gave me the credit cause I asked nicely.