- 5 Posts
sprint had the wrong prices, now they want more $$$
When I ordered my Evo on Friday as a new sprint customer, I used the Everything Plus employee referral program... it showed $59.99 for Everything Plus Data 500, $10 premium data services, and $19.99 for the mobile hotspot feature.... $10 less than they listed for their normal plans.
Now they called and told me that was a mistake and they are going to charge the regular price of $29.99 for the mobile hotspot feature. Guess that means I'll just root it and use another solution for that, but that is a pretty bad first experience. Hopefully it gets better from here...
- 06-07-2010, 04:09 PM #2
- 06-07-2010, 04:14 PM #3
- 5 Posts
How am I supposed to know that they didn't decide to discount it? Mistakes happen, but ... not a good experience so far.
- 06-07-2010, 04:22 PM #5
- 06-07-2010, 08:53 PM #6
- 06-07-2010, 11:35 PM #7
- 06-07-2010, 11:42 PM #8
If you have an image of this, you can insist on them honoring their prices (unless there is fine print) Depending on the state attorney general, you can contact them as well along with the BBB. I've seen class-action suits for less than this. Getting a lawyer is always fun... but then you just risk losing the program.