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  1. Thread Author  Thread Author    #1  
    znep's Avatar

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    Angry sprint had the wrong prices, now they want more $$$

    When I ordered my Evo on Friday as a new sprint customer, I used the Everything Plus employee referral program... it showed $59.99 for Everything Plus Data 500, $10 premium data services, and $19.99 for the mobile hotspot feature.... $10 less than they listed for their normal plans.

    Now they called and told me that was a mistake and they are going to charge the regular price of $29.99 for the mobile hotspot feature. Guess that means I'll just root it and use another solution for that, but that is a pretty bad first experience. Hopefully it gets better from here...
  2. #2  

    Default

    well, technically the hotspot feature is $30, though being on an employee referral plan shouldn't make it any less.
  3. #3  

    Default

    You get 1 mth free anyways.
  4. Thread Author  Thread Author    #4  
    znep's Avatar

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    Quote Originally Posted by storino03 View Post
    well, technically the hotspot feature is $30, though being on an employee referral plan shouldn't make it any less.
    Technically it is whatever they want to charge for it. Every bit of information I could find about the price on the employee referral plan was on the employee referral website which said $19.99, as did my order confirmation, etc.

    How am I supposed to know that they didn't decide to discount it? Mistakes happen, but ... not a good experience so far.
  5. #5  

    Default

    You have two options:

    Try to leave and see if they match the original deal

    Root, get it for free and save even more.
  6. #6  

    Default

    Quote Originally Posted by jacker View Post
    You get 1 mth free anyways.

    I see this on my phone now and it works.
    So like July 4th it'll just stop working?
    or if i use it Sprint will just bill me without signing up?
  7. #7  

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    I noticed the $19.99 price for the hotspot when I was browsing the EPRP site last weekend. I thought it might be a mistake...
  8. #8  
    vandi's Avatar

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    If you have an image of this, you can insist on them honoring their prices (unless there is fine print) Depending on the state attorney general, you can contact them as well along with the BBB. I've seen class-action suits for less than this. Getting a lawyer is always fun... but then you just risk losing the program.

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