refurb evo

**Flip** · 12-14-2010, 03:38 PM

Quick question family, my screen chattered when I dropped my phone I just received my new one today in the mail through the insurance, how can I tell if is a new Evo or a refurb cause it came in a box with a battery too n it looks new

**stimulatedboredom** · 12-14-2010, 03:48 PM

Check the gallery and see if there are any pictures taken by customers in the store.

Had a friend get a "new" EVO swapped out and I checked the gallery while still in the store and there were random images that customers took while messing with the phone.

It was a friggen display model that was reboxed!

Either that, or count the rings on the battery...

**stimulatedboredom** · 12-14-2010, 03:49 PM

Whoops, you ordered online....nevermind.

Mea culpa

**drjb74** · 12-14-2010, 03:51 PM

##786#

This takes you to a status list. If you scroll down, it will say Reconditioned Status. If it's a refurb, it will say yes., and the date it was certified for Reconditioned status below that (when Sprint or whoever gave it the okay to be used as a refurb).

**pteezay** · 12-14-2010, 04:32 PM

I know ##786# does something and so does ##33284# and ##3282#, but are there any other codes like this still out there?

**Flip** · 12-14-2010, 09:22 PM

Originally Posted by drjb74

##786#

This takes you to a status list. If you scroll down, it will say Reconditioned Status. If it's a refurb, it will say yes., and the date it was certified for Reconditioned status below that (when Sprint or whoever gave it the okay to be used as a refurb).

Wow I got it, thanx man

**drjb74** · 12-15-2010, 01:14 PM

Originally Posted by pteezay

I know ##786# does something and so does ##33284# and ##3282#, but are there any other codes like this still out there?

Search the forum or google EVO hash codes. There are a lot of codes. Most are programming menus and access points for Sprint techs to get in and see what's going on if your phone is messed up. There are a bunch, and as far as I know, they are specfic to each kind of phone, as in hash codes for a droid won't work on an EVO (I think, but could be wrong on that part).

**Flip** · 12-16-2010, 07:35 PM

Well I got my second replacement today n if it's new, well it will come in the box brand new, the lady fr sprint when she was activating it told me she was surprised to see me get a new phone, she said she could tell by the dec# that it was new, that she never heard someone get a new replacement Evo before so i guess I better feel lucky

**MissShayona** · 12-16-2010, 08:17 PM

I heard that Sprint wasn't sending refurbs anymore for insurance claims, regardless of phone. I know I got a new Evo as well.

**irock1985** · 12-16-2010, 09:26 PM

Unfortunately today is the last day me and my launch day evo will be together... getting my replacement tomorrow due to a failing charging port. Best believe I will be trying ##786# in store to see what's up.

Sent from my Evo using Tapatalk

**garciaop** · 12-19-2010, 05:26 PM

they best way to know if you got a brand new is if you get a box like you did when you purchased your brand new phone , if they just sent you the phone with charger it a refurbished one but if they send you a phone and all components then its a new one

**GooberVox** · 12-19-2010, 06:59 PM

Originally Posted by irock1985

Unfortunately today is the last day me and my launch day evo will be together... getting my replacement tomorrow due to a failing charging port. Best believe I will be trying ##786# in store to see what's up.

Sent from my Evo using Tapatalk

Im in the same boat man! Charging port was loose. Mine was a launch day device and I feel kinda sad that we are parting ways...

**AndroidAddict** · 12-20-2010, 08:38 PM

OP, just curious if you had to pay for a replacement phone. I dropped my phone on friday and shattered the screen. Saturday I brought it in to the nearest sprint service center and they just replaced my whole front panel, free of charge. I was stoked on this cause it meant I didnt get a refurb. and it only took an hour.