email server issues ...

[djsnoopygirl]

I just came over here from crackberry.com (userid djsnoopygirl) and I hope you people have some ideas for me.

I've been a Blackberry user for about 6 years now and am just TRYING to switch over to mytouch 4g from BB Bold (9780).

After wasting nearly two hours on the phone with T-Mobile (for which they gave me a $10 credit, whoopee) it has been determined that the "software" on the mytouch doesn't support my totally normal pop3 email server.

I hate to return the phone but if I can't get my regular WORK email to function then it doesn't do me any good. Frankly, I wanted an iphone but with a family plan and 3 lines T-Mobile works out SO much cheaper it is ridiculous.

I know I'm a n00b but I promise I am not completely new to the world of online help forums and such and will respond and appreciate any new information!

Thanks!

 

[Kevin OQuinn]

did you get the server settings from your IT department? and did you make sure that android is supported by your servers? if it's POP it should be supported.

 

[danperde]

did you get the server settings from your IT department? and did you make sure that android is supported by your servers? if it's POP it should be supported.

I agree. The guy from T-Mobile is clueless. I use Yahoo, which is a pop server.

 

[djsnoopygirl]

Annoyingly I have managed to get incoming working but the outgoing mail is not working.

 

[danperde]

The outgoing mail can be SMTP or IMAP, try both see which one is working.
i.e. android.smtp.mail.yahoo.com or android.imap.mail.yahoo.com
I hope this helps.