Was on YouTube watching a few videos with my son when BAM, an advertisement pops up, it froze, then the app crashed. I didn't think anything of it, so I tried again. Same exact thing. Turned my phone off and on, when "Safe mode" popped up on the lower left-hand corner. Confuised, I turned it off once more. Upon turning back on. my Wifi was disconnected which is odd because it usually connects automatically. Nonetheless, I reconnected, but now it says authentication error. None of the suggestions on here seem to help me. I have the Galaxy Discover from Cricket.
Should I take it to a store for troubleshooting? Please get back to me soon. Any help is appreciated.