I've searched google for my problem, and some users have this same problem. When I got this phone, It was already factory resetted, i set up everything, and when i got to the home screen the notification bar would not pull down. also noticed that in horizontal mode the keyboard would not let me press anything on the left side. so that means the top of the phone (in vertical) is not working. i installed apex launcher and was able to pull down the notification bar. but that still doesn't fix the underlying problem, especially for txting in horizontal mode. any solutions?