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  1. Thread Author  Thread Author    #1  
    Deenybird's Avatar

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    Default Moto X: All vibration stopped working and I can't fix it

    Out of the blue the other day, my AT&T Moto X stopped vibrating. I noticed it first with the soft keys (home, back etc) but it affects everything from vibrating on ringing, to enabling silent mode, to unlocking with active display, to games.

    I've tried rebooting and toggling vibration in settings. I've downloaded vibration tester apps from the Play Store. I only have the same ~70 or so apps that most of us use (dropbox, weather channel etc) and I don't run any obscure apps (less than 1000's of downloads), and I hadn't downloaded anything new for hours before the problem started.

    I feel I've tried all the basic stuff, except factory reset, I don't think there's anything too obvious I'm overlooking.

    So that leaves me facing either a hardware or software problem. I doubt its a problem with the physical vibration motor. Factory defects are so ridiculously rare that it should never be your first course of action. However, if it's a problem with the hardware I could try my local ATT Service Center. If it's a software problem, which seems much more likely, I could try a factory reset on the device. However it seemed a wise idea to post this question to the pros before I go down that road.

    Appreciate any help you guys can offer.
    AT&T Moto X
    4.4
    Not rooted

    Update: I just performed a standard factory reset on the device and the problem persists... No vibrations, anywhere.
    Is there anything else I can try? or am i headed to a service center?
  2. #2  
    KWKSLVR's Avatar

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    Default Re: All vibration stopped working and I can't fix it

    If a factory rest didn't fix it, then I'd say do one or two more resets just to be sure then take it back.

    Posted via Android Central App
  3. #3  

    Default Re: All vibration stopped working and I can't fix it

    I've heard of a few that had to get warranty replacement due to the vibration not working. Sounds like you've got one too.

    Posted via Android Central App
  4. Thread Author  Thread Author    #4  
    Deenybird's Avatar

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    Default Re: All vibration stopped working and I can't fix it

    The final verdict:
    With nothing else working (factory reset, safe mode etc) I took the device to the ATT service center. They replaced the device, attributing the problem to defective hardware. Still find it hard to believe it was actually the hardware, but I don't see any other conclusions to draw.
    Thanks for everyone's help.
  5. #5  

    Default Re: All vibration stopped working and I can't fix it

    Vibrating module in the phone is a cheap part, but at least ATT replaced it for you.

    sent via tapatalk
  6. #6  

    Default Re: Moto X: All vibration stopped working and I can't fix it

    Vibrator is by far one of the weak points of the device...

    Enviado desde mi XT1058 usando Tapatalk 2

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